Debug Apache

Debug Apache


I . Please perform the following steps:

        - Clear the Apache cache

        in $OA_HTML/_pages ( 11.5.9)

                    in $COMMON_TOP/_pages ( 11.5.10 and above

    

        - Delete or rename the existing logfiles. You may or may not have all of these.

               a. From "$IAS_TOP/Apache/Apache/logs" delete the error_log and the access_log

               b. From "$IAS_TOP/Apache/JServ/logs" delete the mod_jserv.log an the jserv.log

        - Please have the apache debug turned on like in Note 230688.1

        - Start the apache server.

        - Reproduce the Hang/Issue

II  have the apache debug turned on like in Note 230688.1

1.  Shutdown the apache web server. 

2.  Delete or rename the existing logfiles. 

a. from ".../iAS/Apache/Apache/logs" delete everything in this directory

b. from ".../iAS/Apache/Jserv/logs" delete everything in this directory, including the underlying jvm directory 

3. Edit the file .../iAS/Apache/Apache/conf/httpd.conf to enable debug for apache.

ErrorLog /dwwt1i/product/iAS/Apache/Apache/logs/error_log

LogLevel debug

4.  Edit the /dwwt1i/product/iAS/Apache/Jserv/etc/jserv.conf to enable debug for the JServ module. 

ApJServLogLevel debug

5. Edit the file .../iAS/Apache/Jserv/etc/jserv.properties to enable debug for the JVM.

 log=true 

 log.file=/dwwt1i/product/iAS/Apache/Jserv/logs/jserv.log

log.timestamp=true

log.channel=true

log.channel.info=true 

log.channel.servletException=true 

log.channel.jservException=true 

log.channel.warning=true 

log.channel.servletLog=true

log.channel.critical=true 

log.channel.debug=true

6.  Start the apache server. 

7. Pause for a minute

8.  Do the test and capture it in the logfiles

 - Reproduce the Hang/Issue ( Customer will have to reproduce the issue )

  

9. Upload a new set of config files..

        Run the following Unix command as the Apache/Jserv owner ( whoever started up Apache/Jserv ):

              zip -r /tmp/`uname -n`_`date +%m%d%y.%H%M`current_config_iAS.zip \

                     $IAS_ORACLE_HOME/Apache/Apache/conf/* \

                     $IAS_ORACLE_HOME/Apache/Jserv/etc/*

     

10. Upload a fresh set of log files..  Run the following Unix command as the Apache/Jserv owner

            zip -r /tmp/`uname -n`_`date +%m%d%y.%H%M`current_log.zip \

                  $IAS_ORACLE_HOME/Apache/Apache/logs/* \

                  $IAS_ORACLE_HOME/Apache/Jserv/logs/*

Metalink note:230688.1